MANEUVERING THROUGH MEDICARE
Both Laubert and Berger encourage people with neuromuscular diseases to know the
general course of their illnesses and plan accordingly. A change that may seem
subtle at first can have a major impact.
"I would say, plan for the worst," says Laubert. "With a progressive disorder,
you tend to have needs sneak up on you if you're not familiar with what your
disease is capable of doing. Most people know how their disease is progressing
at the moment, but also should plan for it ahead of time. When I stopped
breathing I had to go through a year of being in respiratory failure. That's
scary, [and it] snuck up on me."
Andy Laubert is appealing Medicare's refusal to
cover his pneumobelt. |
Another key skill is managing the flow of paperwork that threatens to engulf
those with chronic conditions. Berger suggests carefully keeping track of
claims, bills and explanations of benefits forms.
Succesfully managing not only your day-to-day needs, but also your requirements
for special equipment and services, can help you develop skills in
assertiveness, persistence and organization. You can learn to deal effectively
with members of your care team and to keep track of the flow of information and
changing regulations.
These tasks can require a great deal of effort and energy. If these
responsibilities become overwhelming, you can find an advocate to negotiate on
your behalf — a friend, relative, or a professional such as a medical social
worker or a representative of an independent living center.
Learning the crucial facts and techniques for maneuvering through Medicare can
help you develop a winning game. 
Durable Medical Equipment
For its durable medical equipment program, Medicare divides the country into
four regions, each served by different insurance companies, known as durable
medical equipment regional carriers or DMERCs. (See "Resources.")
"The four regions work very, very diligently to be coordinated among themselves.
Coverage is coverage, but the frequency or quantities may vary," says
Jacqueline Burress, public relations manager for HealthNow of New York Inc.,
DMERC for the Northeast region.
A much greater variation is the difference in coverage between vendors
(suppliers) that accept Medicare assignment and those that don't. A participating Medicare vendor accepts the amount the program allows as payment in full, while
those that are only registered with the program may charge any price.
Participating suppliers also bill Medicare directly, requesting only a 20
percent copayment from consumers.
Attorney Suzanne Levin, client services director of the Medicare Rights Center,
explains: "Let's say Medicare says a wheelchair should cost $100. The Medicare
participating suppliers charge $100 and Medicare pays 80 percent or $80, and
the beneficiary would pay $20."
As many as two-thirds of the equipment suppliers registered with the program
don't accept assignment. In such cases, Levin says, "Medicare still pays them
the 80 percent of the $100, but [the supplier] can charge the beneficiary
whatever they want. So if the wheelchair costs $500, Medicare's going to pay
$80 and the beneficiary's going to have to pay $420."
Burress adds, "If it's a financial hardship case, many nonparticipating
suppliers on a case-by-case basis may choose to accept assignment for that
particular beneficiary's claim." |
'Homebound'
No More
David Jayne relies on home health care for
managing his tracheostomy tube, his feeding tube and many other needs.
Photos by Rich Addicks, Atlanta Journal-Constitution. |
David Jayne, 40, of Rex, Ga., is a long-term survivor of amyotrophic lateral
sclerosis who's known as an online mentor and a champion of issues concerning
people with ALS.
In his latest battle, Jayne has been the driving force behind reintroduction of
federal legislation to increase access to in-home health care for all Medicare
beneficiaries. The Homebound Clarification Act, H.R. 1490, was introduced in
the House of Representatives this year. (The bill is endorsed by MDA.)
The new legislation aims to remove long-standing restrictions on the frequency,
length and purpose of excursions from home by Medicare recipients who require
skilled nursing care and in-home assistance covered by the program.
Under traditional regulations, those whose home health care is covered by
Medicare could leave home only for visits that were "brief, infrequent and
medically necessary."
Jayne, a former stockbroker and outdoorsman who now uses a ventilator, received
an ALS diagnosis 13 years ago. His situation could be a textbook case for a new
standard that he espouses: that an individual is considered homebound if
leaving home usually requires "considerable or taxing effort."
He can blink his eyes and twitch three fingers — everything else involving
movement or communication calls for assistance. Since 1997, he's received
services for two hours almost every morning from a personal care attendant
provided by Medicare.
Once fed and groomed, Jayne uses adaptive devices to stay as active as possible,
including attending MDA ALS support group meetings, and activities of his
children, Hannah, 12, and Hunter, 10. Such trips don't fit Medicare's
definition of "homebound."
Jayne takes his dog, Red, for a walk. |
"I was always at risk of being discharged [from home health care services] and
that was a terrible feeling. I felt I was being deceitful just trying to be a
part of my family," says Jayne.
Late last year he challenged his home health company and Medicare by openly
discussing his occasional outings in an Atlanta Journal-Constitution profile,
including a rare overnight trip to his college's football game. Shortly after,
his in-home assistance, provided by Healthfield Home Health, was suspended.
After he contacted both his congressman, Michael "Mac" Collins, a member of the
House Ways and Means Committee, and Healthfield CEO Tony Strange, Jayne's
in-home care was reinstated.
"I knew Healthfield would discharge me after reading the article, but I wanted
this punitive restriction known," says Jayne via e-mail.
As a result of the experience, Jayne formed the National Coalition to Amend the
Medicare Homebound Restriction for Americans with Significant Chronic Illness.
He also authored a petition circulated by Internet that has garnered thousands
of signatures.
A new law effective in December, the Medicare, Medicaid and SCHIP Benefits
Improvement and Protection Act (known as BIPA), expanded the activities its
"homebound" clients are "allowed" to undertake without risking benefits. It
allows regular visits to adult day-care programs and attendance at religious
services. (SCHIP is a children's insurance program.)
BIPA also continues suspension of the limit for outpatient therapy payments.
Before, there was an annual cap of $1,500 for occupational and physical therapy
combined and a separate limit of $1,500 for speech-language pathology services.
"It makes a huge difference because $1,500 doesn't get you very far," says
Suzanne Levin, director of client services for the Medicare Rights Center in
New York. "They tell the physical therapist how much they can charge. If it's
medically necessary for you to continue beyond what would normally cost $1,500,
you can continue beyond that."  |
RESOURCES
Medicare Coverage and Eligibility
(800) 633-4227
www.medicare.gov
Medicare Regulations
www.hcfa.gov/medicare/mcarcnsm.htm
Medicare Appeals
www.medicare.gov/Publications/Pubs/NonPdf/appeals.asp
www.hcfa.gov. Click
"publications" and search for subject.
Consult an advocate, legal adviser or your State Health Insurance Assistance
Program.
Medicare Advocacy
Your State Health Insurance Assistance Program (SHIP) will answer questions on
Medicare coverage, claims and appeals procedures free of charge. To locate the
SHIP in your state, check the Medicare and You 2001 handbook, or visit
the Medicare Web site, searching under "Helpful Contacts." Some state advocacy
groups will answer questions by phone or e-mail from beneficiaries in other
states, including:
www.medicarerights.org
www.medicareadvocacy.org
Homebound Clarification Act
National Coalition to Amend the Medicare Homebound Restriction for Americans
with Significant Chronic Illness
www.amendhomeboundpolicy.homestead.com
DME Regional Carriers
Region A: Northeast
HealthNow of New York
(800) 842-2052
www.umd.nycpic.com
Region B: Midwest/Middle Atlantic
Administar Federal
(800) 270-2313
www.astar-federal.com
Region C: South/Rocky Mountain
Palmetto Government Benefits Administration
(800) 583-2236
www.pgba.com
Region D: West/Pacific
Cigna
(800) 899-7095
www.cignamedicare.com |